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Lubrizol Privacy and Cookie Policy

The Lubrizol Corporation and its affiliates (collectively "Lubrizol") respect your privacy and are committed to protecting your personal information that you may provide while using our websites. This policy describes the ways that information about our website visitors is collected, how that information is used, and how someone can request changes to the way their personal information is used or shared.

Anonymous Information

Anonymous information is unidentified information and is not associated with an individual.

We may use anonymous cookies (See Cookies) to collect demographic information, track site metrics, or provide a richer experience for site visitors. Anonymous cookies do not contain any personally identifiable information.

In general, your visit to and use of Lubrizol's website, www.lubrizol.com, is anonymous.

Personally Identifiable Information

Personally identifiable information (PII) is information that can identify you, such as your name, email address, address, and telephone number.

We collect PII that you choose to provide to us when you register for access to a secure website; register for email newsletters; participate in surveys; request samples; request literature not on the site; or complete inquiry forms. When you provide this information to us, you are no longer anonymous for that activity.

We make every effort to let you know before we collect PII via our websites. If you choose to provide PII via our websites, we want you know how we may use such information. We may use PII to:

  • provide you with product information
  • allow you to purchase products
  • market products to you
  • send you email notices or newsletters at your request*
  • communicate with you for other purposes

*All email messages you receive from us will allow you to opt out of future emails.

How We Keep Your Information Secure

We are committed to protect personally identifiable information that you provide to us. Lubrizol does not intend to sell or otherwise disseminate your
personally identifiable information to third parties without your permission.

We use reasonable precautions to protect personally identifiable information, including technical, administrative, and physical procedures.

When we contract with other companies to provide us with web services, we only share personally identifiable information with those that we believe share our commitment to privacy and information security. However, we are not responsible for any breach of security or for the actions of these parties and your use of the site is subject to Lubrizol’s Terms of Use.

Lubrizol is not responsible for the information you volunteer about yourself in posting comments, discussion forums or other publicly accessible interactions.

Cookies

To enhance your experience on our websites, many of our sites use cookies. A cookie (also known as a web cookie or browser cookie) is a string of coded text that is stored on a website visitor’s computer. Cookies alone do not provide personally identifiable information. If you choose to provide us with personally identifiable information, cookies may be used to store this information. Cookies can only be used by the server that gave them to you.

Cookies can save you time as they help us remember who you are. Cookies allow us to be more efficient and help us to provide content that is important to you.

We may use cookies for:

  • authentication (login) to a site
  • remembering your preferences when you return to the site
  • storing selected items as you navigate through the site
  • displaying relevant content to match your interest
  • tracking site activity
  • maintaining data for you as you navigate through our site

You do not need to accept cookies to visit our sites, but without them, your access to some areas and functionality may be limited or completely restricted.

How to Reach Us

Upon written request sent by email to Lubrizol Website Data Privacy or by letter to 29400 Lakeland Boulevard, Wickliffe, Ohio 44092, Lubrizol will allow you to review, update, and/or remove from our databases personally identifiable information that you provided to us. In such request, please include your name and e-mail address. Removal of personally identifiable information will prevent you from accessing restricted sites (example: (www.mylubrizol.com) unless you re-enter your personally identifiable information at a later date.

Lubrizol websites may contain links to third party sites that Lubrizol does not own or maintain. Lubrizol is not responsible for the privacy practices or other aspects of those sites.